Gold Chunky Bracelets

Policy: Store credit or exchange only (no refunds).

Window: Requests must be made within 7 days of delivery.

Final Sale Items: Bodysuits, swimwear, undergarments, accessories, and sale items are non-returnable.

Damaged Goods: Report damaged or wrong items within 48 hours of delivery with photos for a fix.

How to Start: Email sales@velvetnoir.org with your order number and reason.

Processing Time: 2–4 business days.

Delivery Time: 3–7 business days via standard shipping after processing.

Tracking: A tracking number is sent via email as soon as your order ships.

Carrier Delays & Risk: Delivery estimates are non-guaranteed; title and risk of loss pass to you once handed to the carrier.