Shipping policy
Thank you for shopping with Velvet Noir Boutique. We want to make sure your order arrives safely and on time. Please review our shipping policy below.
Order Processing All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer the following shipping options for US orders:
- Standard Shipping — estimated 5–7 business days
- Express Shipping — estimated 2–3 business days
Shipping rates are calculated at checkout based on your order and location.
International Shipping We ship to 27+ countries worldwide via the following carriers:
- USPS International
- DHL Express
- FedEx International
Estimated delivery times vary by destination, typically 7–21 business days. International shipping rates are calculated at checkout.
Customs & Duties International orders may be subject to customs fees, import duties, and taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Order Tracking Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at sales@velvetnoir.org within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Contact Us For shipping inquiries, reach us at sales@velvetnoir.org.